Patient coordination
Front desk and back office support help receive questions, organize communication, and keep practical next steps clear.
Our team
The people who help your pharmacy request feel less confusing.
A compounded medication is never just a label on a bottle. It takes people who listen carefully, review the details, coordinate with prescribers, prepare with care, and keep you informed. Meet the NPLabs team behind that experience.
You may not meet every person here, but each role supports the same goal: a clearer, calmer pharmacy experience for patients and prescribers.
How the team helps
Your request moves through people, not just systems.
Different team members support different parts of the pharmacy journey. That means your question can be routed, reviewed, prepared, documented, and coordinated with more care.
Pharmacy review
Pharmacists and technical team members review prescription details, form, ingredients, and any clarification needed.
Preparation and quality
Production, R&D, and quality control roles help support preparation standards, documentation, and careful handling.
Administration and operations
Operations support helps with the practical details around accounting, handoff, and pharmacy coordination.
Pharmacy leadership and review
These roles help set the direction for compounding practice, quality expectations, and pharmacy decision-making.
Nikolas Psathas
Founder and CEO
Pharmacist, researcher, and lecturer who leads NPLabs' compounding pharmacy direction and patient-centered standards.
Eleni Tzioli
Head of R&D and Quality Control
Chemist supporting formulation review, quality control, and the details that help each preparation follow the right standards.
Argiro Zafeiropoulou
Head of Production
Chemist supporting the production team and the preparation steps that turn reviewed prescriptions into compounded medication.
Patient coordination
These are the people who help questions, messages, documents, and next steps move more smoothly.
Sevi Arpatziki
Front Desk and Back Office Lead, Board Member
Leads patient-facing coordination and back office support so pharmacy communication stays organized.
Alexandra Kyttari
Pharmacist, Front Desk Department
Supports patients and prescribers with pharmacy questions, prescription coordination, and next-step guidance.
Tereza Kolla
Front Desk Department
Helps route patient communication and support the front desk experience with care and clarity.
Preparation team
These team members support the production department, where reviewed prescription details become prepared medication.
Dimitra Kondilaki
Pharmaceutical Technician
Supports the production department with preparation-focused pharmacy work.
Rena Pagoteli
Pharmaceutical Technician
Supports the production department with careful preparation and team coordination.
Myrto Tsakou
Pharmaceutical Technician
Supports the production department and the daily work behind compounded preparations.
Eleni Zoulemidi
Pharmaceutical Technician
Supports production work and preparation handling as part of the pharmacy team.
Sofia Kontogianni
Pharmaceutical Technician
Supports the production department with preparation and pharmacy team workflows.
Operations support
These roles help the practical pieces around payment, administration, and pharmacy coordination stay on track.
Manos Pagkalos
Accounting Department
Supports the administrative side of the pharmacy experience, including accounting-related coordination.
George Tikos
Operations Department Lead
Supports pharmacy coordination so prepared medications can move through the handoff process clearly.
Not sure who you need to talk to?
Start with your prescription, referral, or question. The team will help route it to the right pharmacy support so you do not have to figure that out alone.