1. Acceptance of These Terms
Please read these Terms of Use carefully before using the public NPLabs website, including any page that links to these terms (the "Site"). By accessing or using the Site, you agree to these Terms of Use. If you do not agree, please do not use the Site.
These terms apply only to the public website. Additional or different terms, notices, consents, and account rules may apply to secure portal access, pharmacy-service workflows, prescriber workflows, ordering coordination, payment, handoff, or other services.
2. Company Information
The Site is operated by N. PSATHAS & Co LP, based at Papanikoli Street No. 40, Chalandri, Attica 15232, Greece, VAT No. 998186880 ("NPLabs", "we", "us", or "our").
You can contact NPLabs at contact@nplabs.online or by telephone at +30 210 6815190.
3. Pharmacy-Service Boundaries
NPLabs does not sell prescription medications online. This website supports licensed pharmacy operations, including communication, prescription review, order coordination, and pharmacy services for patients and prescribers. All prescription medications require a valid prescription and are handled through appropriate licensed pharmacy processes.
The Site does not create a pharmacist-patient, prescriber-patient, pharmacy-patient, or healthcare professional relationship by itself. Any pharmacy service is subject to applicable professional review, identity and prescription verification, clinical appropriateness, availability, jurisdictional requirements, and NPLabs' internal licensed pharmacy processes.
The Site is not for emergencies. If you may be experiencing a medical emergency, contact local emergency services immediately.
4. Secure Portal and Account Access
Buttons or links for login, portal access, registration, prescription communication, or pharmacy coordination may direct you to https://admin.nplabs.online/login. Registration and account handling are managed through the portal software and may be governed by additional portal terms, privacy notices, consent notices, and security requirements.
You are responsible for keeping any portal credentials confidential and for using the portal only as authorized. Do not share account access or submit information that you are not authorized to provide.
5. Website Content and No Medical Advice
The Site provides general information about NPLabs, compounding pharmacy support, patient and prescriber communication, pharmacy-service categories, facility information, and educational blog content.
Website content is provided for general informational purposes only. It is not medical advice, diagnosis, treatment, a prescription, a recommendation to start, stop, or change therapy, or a substitute for professional advice from a licensed healthcare professional who knows your medical history.
Although NPLabs works to keep public website information accurate and current, pharmacy practice, laws, clinical guidance, product availability, and service workflows may change. NPLabs may update, suspend, remove, or correct Site content at any time.
6. Availability, Eligibility, and Jurisdiction
The availability of pharmacy services, pharmacy coordination, prescription handling, and communication options may depend on applicable Greek, EU, local, professional, product, prescriber, patient, and operational requirements.
The Site is not an offer to provide a regulated pharmacy service in any jurisdiction where doing so would be unlawful. NPLabs may decline, delay, cancel, or redirect a request where professional, legal, safety, prescription, identity, payment, product, operational, or compliance requirements are not satisfied.
7. Acceptable Use
You agree not to misuse the Site. Prohibited conduct includes:
- Using the Site for unlawful, fraudulent, misleading, abusive, or harmful purposes.
- Attempting to gain unauthorized access to NPLabs systems, portal accounts, data, or networks.
- Submitting false, misleading, incomplete, unauthorized, or third-party personal or health information.
- Interfering with website operation, security, availability, or integrity.
- Uploading malware, scraping content at scale, bypassing access controls, or reverse engineering website functionality except where permitted by law.
- Using Site content in a way that suggests endorsement, misrepresents NPLabs, or violates intellectual property rights.
8. Intellectual Property
Unless otherwise stated, the Site and its text, graphics, images, design, logos, icons, layout, and other materials are owned by or licensed to NPLabs and are protected by Greek, EU, and international intellectual property laws.
You may view and use the Site for personal, informational, and legitimate professional purposes. You may not copy, reproduce, distribute, modify, sell, frame, scrape, or exploit Site content for commercial purposes without prior written permission from NPLabs or the relevant rights holder.
9. Third-Party Links and Services
The Site may link to or load content from third parties, including the secure portal, content delivery networks, Google Maps, social sharing destinations, email or newsletter tools, and external websites. NPLabs does not control third-party sites or services and is not responsible for their content, availability, practices, security, or privacy notices.
When you leave the Site or interact with a third-party service, that third party's terms and privacy notices may apply.
10. Privacy and Cookies
Use of the Site is also governed by the Privacy Policy and Cookie Policy. These explain how NPLabs handles personal data and how the Site uses cookies, local storage, third-party resources, and similar technologies.
11. Disclaimers and Liability
The Site is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, NPLabs does not guarantee that the Site will be uninterrupted, error-free, secure, current, complete, or free of harmful components.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under mandatory Greek or EU law. Subject to mandatory law, NPLabs will not be liable for indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from use of or inability to use the Site.
You are responsible for your own device, internet access, browser settings, and the accuracy and lawfulness of information you choose to submit.
12. Suspension and Changes
NPLabs may suspend, restrict, modify, or discontinue the Site or any Site feature at any time. NPLabs may also update these Terms of Use from time to time. The updated version will be posted on this page with a new "Last updated" date.
13. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of Greece and applicable European Union law, without prejudice to mandatory consumer protections that may apply under the law of your place of residence.
Subject to mandatory law, the courts of Athens, Greece will have jurisdiction over disputes arising from or relating to these Terms of Use or the Site.
14. Contact
Questions about these Terms of Use may be sent to contact@nplabs.online.
These terms are a website legal draft and should be reviewed by qualified Greek/EU counsel before publication as the final legal position of the pharmacy, especially for consumer-law, pharmacy-law, portal, and jurisdiction-specific service limitations.